MasterCard Worldwide Insights  Q4 2008
Global Economic Crisis and Consumer Confidence in Asia/Pacific
Regional Overview

As expected, the global credit crunch has now morphed into a global economic crisis; with the Asia/Pacific region increasingly feeling the impact of the downdraft. The much touted thesis of ''decoupling'' has by and large been forgotten. The question that is foremost in people's minds today is how severely the region will be affected by a simultaneous recession in the US and Europe.

It is in this context that MasterCard Worldwide publishes the results of the latest round of its consumer confidence survey in Asia/Pacific. 1


A total of 14 markets are covered in the region. As shown in table 1, consumers in nine out of the 14 markets surveyed are pessimistic over the coming six months. In contrast, only in four of the 14 markets do consumers show optimism. 2 In one market, Australia, the consumers are neutral (neither pessimistic nor oprtimistic) in outlook. In one market, Australia, the consumers are neutral (neither pessimistic nor optimistic) in outlook. 3


Table 1. Summary of Survey Results

 

 

2007

Second Half

2008

First Half

2008

Second Half

Australia

64.9

42.8

49.0

China

85.5

82.7

76.6

Hong Kong

85.9

83.1

41.8

India

86.8

82.1

63.9

Indonesia

87.8

36.7

38.5

Japan

48.6

29.0

17.2

Korea

64.1

27.7

31.4

Malaysia

72.5

36.9

35.9

New Zealand

56.3

37.1

33.7

Philippines

67.7

43.2

40.0

Singapore

83.6

87.3

62.3

Taiwan

29.7

71.3

32.1

Thailand

44.2

23.7

26.2

Vietnam

94.3

86.2

88.1


In two markets, Hong Kong and Taiwan, consumer confidence went from optimism to pessimism between the May and ctober 2008. In the case of Hong Kong, consumer confidence dropped from a solidly ptimistic reading of 83.1 to 41.8 (below 50 indicates pessimism). In Taiwan, the decline is precipitous; dropping from 71.3 to 32.1.

China, India, Vietnam and Singapore are the four markets that remain optimistic in their short   term  outlook. The level  of optimism is the strongest in Vietnam at 88.1, which is actually slightly higher than the previous survey result of 86.2 (May 2008). Singapore's level of optimism, on the other hand, is the weakest among the three at 62.3. India's level of optimism has weakened, at 63.9, having declined from the two previous survey results of 86.8 (November 2007) and 82.1 (May 2008). China's level of optimism has also been dented, falling from 85.5 (November 2007) to 82.7 (May 2008) to the current 76.6.


Australia


Consumer confidence in Australia has recovered from a pessimistic 42.8 to a neutral level of 49.0. Australian consumers are not positive regarding their employment outlook and that of the economy (the horizontal blue bars in the lower right corner of the chart represent the five dimensions that make up the final confidence index). Male consumers as well as those under 30 are still somewhat optimistic in outlook; whereas female consumers and consumers over 30 years old are pessimistic in outlook.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Australia

 

China


China's consumer confidence is still at a solidly optimistic level; but as is clearly shown in the chart below, it is the low level of optimism with respect to the stock market outlook (at 62.7) that has dented the overall index value. Significantly, consumers' outlook on their regular income and quality of life remain strongly positive. Both male and younger consumers are slightly more positive than female and those over 30 years of age.


Chart: MasterCard Worldwide Index of Consumer Confidence - China


Hong Kong


Hong Kong's consumer confidence literally fell off the cliff between May and September/October 2008. Consumer outlook on the stock market is the most pessimistic, followed by outlook on the economy. In contrast to the situation in Australia and China, however, it is female consumers and those over 30 years of age that are relatively less pessimistic than the male and  consumers  aged  under 30 years.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Hong Kong


India


Indian consumers are still optimistic in their short term outlook, albeit at a much lower level than before. They are most worried about their employment prospect (neither optimistic nor pessimistic at 50.4). Their outlook on quality of life is also just slightly optimistic. Unlike Australia, China, or Hong Kong, however, it is the female and under 30 consumers that are more positive than the male and over 30 consumers.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - India


Indonesia


Indonesian consumers turned pessimistic towards the end of 2007, and the latest survey results show that they are still stuck in pessimism.  Their  outlook   is  the  most negative with respect to the economy, followed by employment, and quality of life. Female and over 30 consumers are more pessimistic than the male and under 30 consumers.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Indonesia


Japan


Consumer pessimism has deepened in Japan, dropping to a new depth at a reading of 17.2 (''0'' being the most pessimistic level). Their outlook on the quality of life, the economy and the stock  market  are  the     most negative. The level of pessimism is similar between the different segments, with those under 30 being slightly less pessimistic than the average.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Japan

Korea


Korean consumers have been pessimistic for some time. There was only one brief period in the second half of 2007 that they became slightly optimistic; but then fell quickly back into the territory of pessimism. At 31.4, Korean consumers today are slightly less  pessimistic  than in May 2008, but not by much. They are most negative with respect to outlook on their quality of life, followed by employment prospects, and the economy. Male and under 30 consumers are less negative than the average.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Korea


Malaysia


The level of pessimism of Malaysian consumers is basically unchanged since the last survey in May 2008. They are most pessimistic regarding the economy, followed by the stock market. Female and under 30 consumers are, however, less pessimistic than the average.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Malaysia


New Zealand


The level of pessimism has deepened for consumers in New Zealand since the last survey in May 2008. Their outlook is most negative with respect to their quality of life, followed by employment prospects, and their regular income. Male and under 30 consumers are relatively less pessimistic.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - New Zealand


Philippines


Consumers in Philippines have also become more pessimistic. They are most worried  about  employment, followed  by their quality of life, and the economy. Female and over 30 consumers, however, are slightly less pessimistic than the rest.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Philippines


Singapore


Singapore consumers are still somewhat optimistic; but they are now much less so than in previous periods. They are actually pessimistic in  their  outlook on  the  stock market. Female consumers are slightly more optimistic than male consumers; and the under 30 consumers are the least optimistic.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Singapore


Taiwan


Earlier this year consumers in Taiwan enjoyed a brief revival of optimism4; which failed to stay. Between May and September/October, consumer sentiments went from a solidly optimistic reading of 71.3 to an unambiguous dismal outlook of 32.1. They are most negative in their outlook on employment, followed by regular income, and the economy. The under 30 consumers, however, are significantly less pessimistic than the rest; at 43.9 their sentiment is close to being neutral.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Taiwan


Thailand


Thailand's consumers are still deeply pessimistic, and are most negative with respect to  their quality  of life.5   Male and under 30 consumers are less pessimistic than the female and over 30 consumers.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Thailand


Vietnam


Vietnamese consumers are slightly more under optimistic today than they were in May 2008. They are least positive in their outlook on the stock market. Their optimism with respect to their  employment prospects and regular income remains sky high. Female consumers and those 30 are the most optimistic among all consumers in Vietnam.

 

Chart: MasterCard Worldwide Index of Consumer Confidence - Vietnam


1. The survey was conducted over the period of late September to mid-October, 2008. 6,000 consumers were surveyed in 14 markets in Asia/Pacific. The profile of the respondents is best described as urban middle class as the survey was conducted only in urban areas; and qualified respondents are those (i) over 18 years old, (ii) with regular income, and (iii) qualified for a personal credit card (though not necessarily having one).
2. The index score is structured between 0 and 100. An index value of 50 indicates a neutral outlook; above 50 indicates optimism; and less than 50 indicates pessimism.
3. Australia's index value is 49.0, which, given the margin of error of about 5%, should be considered neutral.
4. Most likely as a result of the presidential election outcome as the election of a president was seen as a promising beginning of better relations with China.
5. It appears that the continuing political strife and street demonstrations in Bangkok is wearing the Thai middle class down.

 

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